Ember Real Results LMS Portal

Contact Centre Agent : 5 Minute Fixes

19 STUDENTS ENROLLED
  • Profile photo of Carolyn Blunt
  • Profile photo of Paul
  • Profile photo of Nick Rust
  • Profile photo of Alastair Murphy
  • Profile photo of Demo User

A series of short video training sessions designed to motivate and educate contact center agents.

Course Curriculum

Keeping Calls on Track 00:06:00
Dealing with Angry Calls 00:07:00
Tone of Voice 00:09:00
Personal Resiliance 00:03:00
Listening Skills 00:03:00
TAKE THIS COURSE
  • 12 months

Badges Awarded

You must be logged in to view earned achievements

Course Progress

© Ember Real Results. All rights reserved.