Ember Real Results LMS Portal

iNHS

The Contact Centre Masterclass series of videos provide thought-provoking content for contact centre team leaders/managers covering a wide range of relevant themes. Whilst each video can (and probably should) be viewed in a single sitting, I have found that I quite often come back to view specific content from time to time when we are working on improving a particular aspect of our service.  Carolyn is a polished presenter, who uses clear and concise language to deliver her message in a professional engaging style.

David Gordon iMerseyside NHS

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